Experience level:
3.0
to
6.0 years
Location:
Gurgaon ,
India
|
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Roles and responsibility for
MIS creation, Reporting, call log, HelpDesk Engineer, Top Software Services Company, Gurgaon:
- Creates the daily MIS on Excel.
- Knows the formulas on Excel very well.
- Is aware of creating the macros in MS Excel and MS word.
- Is aware of using MS Office 2003, 2007 and 2010.
- Manage HDE work time (in respect of available time, talk time, hold time and wrap time).
- Demonstrate consistently the Technology Services Values: Customer Value, Integrity, Teamwork, Invest in People, Innovation
- Maintain knowledge of key systems and ensuring processes are followed to maintain system availability
Requirements for
MIS creation, Reporting, call log, HelpDesk Engineer, Top Software Services Company, Gurgaon:
- Should have atleast 2 years of experience in MIS creation.
- Should be aware of creating the macros in MS office.
- Adhering to guidelines and procedures acknowledging that an ad hoc departure from these is sanctioned and authorised following complete analysis of risks and benefits.
- Evaluating less obvious information that is relevant to wider areas of the business.
- Determining relationships between different parts of problems/issues/situations to enable comprehensive diagnosis.
- Coaching of less experienced colleagues to improve the individual’s knowledge and competence.
- Communicating within all levels of business.
- Pursuing support teams to ensure solutions to complex problems/issues/situations are delivered.
Contact information for MIS creation, Reporting, call log, HelpDesk Engineer, Top Software Services Company, Gurgaon:
Name: Vijay
E-mail: info@asterioninc.com
Phone: 080-42556835
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