Job :  Manager (Quality) Job, Bangalore
Brought to you by : Asterion Consulting Private Limited   07 16 2010 04:37:28 +0000
Industry : ITES / BPO / Customer Service
Role : Head/VP/GM-Quality
Functional Area : ITES , BPO , KPO & Non Voice Processes
Experience level:  6.5 to 12.5 years
Must Have Skills / Tags :

Quality management

 
Share
 
Roles and responsibility for Manager (Quality) Job, Bangalore :

Role & Responsibility:

  • Drive Improvement projects on processes to improve -Productivity & SLA performance
  • Interact with client/ internal stakeholders to drive and influence improvement objectives
  • Lead a global projects in OE
  • Implement a functional organizational structure that will provide better Leadership and Mentoring
  • Drives the OE program for a client/ clients in a site/ across sites
  • Driving performance while maintaining and promoting goals, ideas and vision while following policies, procedures and regulations
  • Acts as a mentor to Six Sigma and Lean projects for his influence
  • Improve Efficiency, by eliminating duplication of effort.

Desired Candidate Profile:

  • Six Sigma Black Belt with good knowledge of Lean practices
  • Strong Knowledge of Quality Principles and Techniques essential
  • Needs to have worked in a BPO – Operational Excellence (or similar) function
  • Certification in Lean and other quality practices added advantage
  • Strong communication and presentation skills
Contact information for Manager (Quality) Job, Bangalore :
Found the job exciting?
Refer " Manager (Quality) Job, Bangalore " to your friends
Apply to " Manager (Quality) Job, Bangalore "
Follow us on
LinkedIn Twitter RSS
Sign Up
Full name*:
Email address*:
New password*:
By clicking 'Sign Up' above you are agreeing to the Terms of Service and Privacy Policy of TooStep
 
We use TooStep Id for authentication. What is it?
Top Multinational BPO
Client is one of the Top MNC BPO in India.